Computer Services

Student Network Access FAQ

If I'm enrolled for a Fall class, when is the soonest that I can apply for EacMonsterNet internet access?

Enrollment in the Fall semester will allow you to apply for and receive EacMonsterNet internet access starting August 1 through December 31.  The table below shows the beginning and ending dates for each semester.  These semester date ranges overlap one another allowing you to have uninterrupted internet access as long as you maintain enrollment.

EacMonsterNet Internet Access:

Semester

Beginning Date    

Ending Date

Fall

August 1

December 31     

Spring

December 15

May 31

Summer (either session)    

May 15

August 15

 

How do I set up wired network in the Residence Towers on my Windows computer?

You will find a complete guide here.

 

How do I set up wired network in the Residence Towers on my Macintosh computer?

You will find a complete guide here.

 

How do I set up wireless network on my Windows computer?

You will find a complete guide here.

 

How do I set up wireless network on my Macintosh computer?

You will find a complete guide here.

 

I never got prompted for my username and password. What should I do?

You will find the information you need in our Troubleshooting Guide.

 

I got the prompt and entered my username and password, but still have no network access. What should I do?

You will find the information you need in our Troubleshooting Guide.

 

I got the prompt, entered my username and password, my computer shows that the network is connected, but I still can't get on the internet. What should I do?

You will find the information you need in our Troubleshooting Guide.